DO YOU HAVE QUESTIONS? WE'VE GOT YOUR ANSWERS!
FREQUENTLY ASKED QUESTIONS
General Questions
Simplecutethings is a global online shopping store offering a wide range of products including bags, cute unisex wears, party supplies, K-pop branded materials, sunglasses, school supplies, and more.
Where is Simplecutethings based?
While our focus is on offering adorable and stylish products, we also cater to a variety of tastes with a diverse selection of items.
Product-Specific Questions
Our bags and sunglasses are crafted from high-quality materials to ensure durability and style. Specific materials vary by product and are detailed on each product page.
Yes, we provide size charts on our clothing product pages to help you find the perfect fit. Please refer to these charts before making your purchase.
We offer a mix of officially licensed K-pop merchandise as well as items inspired by popular K-pop groups and culture. Official merchandise is clearly labeled as such.
Ordering and Shipping Questions
Simply browse our website, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the prompts to complete your order.
We accept major credit and debit cards, PayPal, and other secure payment methods, depending on your location.
Yes, we offer worldwide shipping. Shipping costs and delivery times may vary depending on your location and selected shipping method.
Returns and Customer Service Questions
We offer a hassle-free return and exchange policy. If you are not satisfied with your purchase, you may return it within [number of days] for a refund or exchange, excluding shipping costs.
You can reach our customer service team via [email address/contact form/live chat], and we'll be happy to assist you with any questions or concerns you may have.
Miscellaneous Questions
Currently, we do not offer gift wrapping, but you can include a personalized message with your order during checkout.
- We occasionally offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on our latest offers.